§ 134-172. Monthly rates, fees and charges.

Monthly rates, fees and charges for water, sewer, or IQ water, and fire meter services (referred to as "utility service") provided by or made available by the District shall be sufficient to recover system operation, maintenance, renewal, enhancement, and replacement, debt service and any other costs or requirements of the District and shall be proportionally distributed among system users and customers receiving the benefits as follows:

A.

Monthly user fees for the Collier County Water-Sewer District.

1.

Residential and non-residential properties within the respective water and sewer utility service boundaries of the District shall pay the rates, fees and charges for service provided by the District in accordance with Appendix A - Schedule 1.

B.

Monthly rates, fees and charges for IQ water service in the District service area shall be in accordance with Appendix A - Schedule 2.

C.

Accounts and Bill Delivery Addresses.

1.

Accounts shall be established in the name of the property owner as shown on the Property Appraiser's database or public records, such as may be recorded by the County Clerk of Courts.

2.

Monthly bills for utility service will be sent to the property owner at the address requested in the service application.

3.

Changes of address for billing purposes must be approved in writing and duly signed by the property owner. Approval can be by letter, District change of address form, fax or by e-mail scanned attachment.

4.

Duplicate bills may be requested in writing and duly signed by the property owner by letter, fax or by e-mail scanned attachment.

5.

A duplicate bill processing fee (Appendix A - Schedule 5) will be charged to each account for each specific request of a duplicate bill for utility service billing purposes. Duplicate bills are limited to one per account.

D.

Methods of Payment.

1.

Cash, check, direct debit and/or credit card (when available), and electronic transfer are available methods to pay monthly utility service bills rendered by the District to the property owner.

2.

Cash, check and credit card payments may be made at the District billing office address, as printed on the utility bill.

3.

Check payments can be made through the U.S. Mail to the lockbox facility using the envelope provided with the monthly water bill.

4.

Credit card payments (when available) can be made via the internet and telephone. Automatic Credit Card Payments may be set up via the internet.

5.

Automatic Bank Payments, are available. Automatic Bank Payments may be approved by the District only after the satisfactory completion of an Automatic Bank Payment form.

6.

Non-Sufficient Funds (NSF) checks returned by the District bank or banks as uncollectible will not be reprocessed for payment by the District. The amount of the NSF check plus: i) the appropriate NSF charge (Appendix A - Schedule 5); and ii) where applicable, any other rates, fees and charges, will be billed to the account.

(Ord. No. 01-73, § 1.2, 12-11-01; Ord. No. 2013-44, § 1)